Last 10 posts from the top Customer Support blogs
Catch the latest news and rumors about your favorite topic (Currently scanning 34 different blogs).
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Retailers Resort To Offering Refunds To Customers For Positive Reviews Online
3 hours ago
by
The Consumerist
from Mary Beth Quirk
What's a retailer to do when they're not getting enough online love? Just offer customers a kickback in the form of a refund for a positive review. Some businesses have been pumping themselves up in this dastardly way, which could mean all those glowing reviews of the latest blanket-and-sweatsuit-all-in-onesie might not be the real deal. The New York Times points to the example of VIP Deals, which ...
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TSA Can't Tell The Difference Between A Gun +amp; An Insulin Pump
4 hours ago
by
The Consumerist
from Chris Morran
Travelers at Los Angeles International Airport this morning were held back from boarding this morning after the brain trust at the TSA security checkpoint not only managed to mistake a passenger's insulin pump for a gun, but also waited until after she'd passed through the checkpoint to think it might be a good idea to check out the mysterious item. According to the L.A. Times, it all happened aro ...
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I Stuck With Netflix Through Thick And Thin And All I Got Was This Broken Game Disc
4 hours ago
by
The Consumerist
from Mary Beth Quirk
It was Wayne's fault for accidentally sending Netflix his WWE'12 instead of returning The Magnificent Seven, that much he knows. But he had some hope things would be resolved pleasantly when he called the same day he sent it out, and was assured they'd return it to him. Wayne says he's stuck by Netflix in tough times, during price increases and Qwikster debacles, and so he thought perhaps he'd be ...
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What is your resistance?
5 hours ago
by
The Engaging Brand
from Anna Farmery
So often I work with businesses that almost fearful of taking the next step, who are frightened of failure or even fearful of success. I am always reminded of a story which Dad used to tell me Coach: What stops you noticing all the opportunities around you? Electrician: Fear of failure Coach: What would you like instead? Electrician: Confidence Coach: What stops you feeling confident? Electrician: ...
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Is $200 An Appropriate Penalty For Stealing A $.79 Donut?
5 hours ago
by
The Consumerist
from Chris Morran
A Wyoming college student probably never thought he'd be making headlines around the country when he got caught eating a donut he hadn't paid for. According to reports, the 19-year-old was charged with misdemeanor shoplifting after employees at a store say they spotted him leaving the premises without anteing up the $.79 for the donut. Rather than go to trial over this crime of the century, the te ...
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When The Lights Go Out, You Might Be Stuck Without A Landline
5 hours ago
by
The Consumerist
from Mary Beth Quirk
Now that telephone and cable companies have increasingly moved away from using the old tried and true copper lines to provide landline service, you might find yourself without a phone in a power outage. Our seriously smart siblings at Consumer Reports looked into the drawbacks of landline fiber optic and VoIP telephone systems. During a power outage, the newer systems aren't able to maintain landl ...
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American Workers Growing More Flexible About Temp Work, Changing Careers
6 hours ago
by
The Consumerist
from Chris Morran
With about a half-decade of a blah economy and weak employment, Americans are growing more amenable to taking temporary employment, changing their viewpoint from the glass-half-empty opinion of "it's a job without permanence" to "it's a job that may lead to something permanent one day." This is according to the latest Workplace Insights Survey from the folks at Adecco, which fo ...
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Study: Sugar +amp; HFCS Not As Identical As Some Would Have You Believe
6 hours ago
by
The Consumerist
from Chris Morran
While the corn industry waits on the FDA to decide whether or not it can have high fructose corn sugar (HFCS) relabeled with the marketing-friendly "corn sugar" label, it continues to push home its assertion that the human body reacts the same, whether the sweetener is HFCS or table sugar. But a new study claims that just isn't the case. "Although both sweeteners are often considere ...
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How About Some Cocaine To Go Along With That Terrorism Textbook You Ordered On Amazon?
6 hours ago
by
The Consumerist
from Mary Beth Quirk
A college student was a bit surprised when she opened a used textbook on terrorism that she'd ordered from Amazon, and a package of cocaine fell out. Perhaps whoever sent it thought she might need an extra kick for those hours of studying. Sophia is taking a class on terrorism, and purchased the $30 textbook from Amazon, says WDAF-TV. She was thumbing through the book when something unexpected fel ...
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21 CEOs Who Floated Away On Golden Parachutes Worth More Than $100 Million
7 hours ago
by
The Consumerist
from Chris Morran
Being the CEO of a multibillion-dollar global corporation is tough work. Or at least it had better be, considering the amount of money some of these folks were paid just to quit. GMI Ratings recently released a detailed report -- click here to read the PDF -- on this blackjack of executives, many of them from businesses that are perennial Worst Company In America contenders, who cashed out with ri ...